COVID-19

From the CEO

Dear Members,
With the recent increase in COVID-19 cases throughout Mohave County, Mohave Community FCU will return to serving members by appointment within our branch effective Monday, July 20, 2020.
Drive-up teller hours and online banking options will remain unchanged. To avoid further spread of this virus, we highly recommend the use of personal protective equipment when visiting the credit union. The highest priority is the health and safety of our members and staff.
Please keep in mind that our drive through will continue to stay FULL SERVICE:
Monday – Thursday 8:30 am to 5 pm
Friday from 8 am to 6 pm.
The drive through is full service and has four lanes. You can also accomplish essentially any banking tasks through your online banking. Need to enroll? Click HERE. We will also be checking the drop box throughout the day. You can call and speak to an employee by reaching out to us at 928-753-8000 Mon-Thursday 8:30 am to 5 pm and until 6 pm on Fridays. You can also call our automated CU24 Line 24 hours a day, 7 days a week  at (928) 753-3079 . Please keep in mind you can always stay connected with us via our Website, Facebook, and Twitter.
Any New Account Opening, Account Closures, Loans, Notaries and Wires will need to be completed by APPOINTMENT ONLY.
Please call 928-753-8000 to schedule an appointment.
Peace of Mind
Although we are temporarily altering how we do business, this is to help protect our members and staff. Rest assured that Mohave Community Federal Credit Union is financially safe and sound.  We are very well-prepared to service all your financial needs now and in the future. The shares in MCFCU are insured by the National Credit Union Share Insurance Fund (NCUSIF), which is backed by the full faith and credit of the United States Government since 1970.  Federally insured credit unions, like ours, offer a safe place for you to save your money. Your deposits are insured of up to at least $250,000 per individual depositor. The National Credit Union Administration (NCUA) is the independent agency that administers the NCUSIF. Like the FDIC’s Deposit Insurance Fund, the NCUSIF is a federal insurance fund backed by the full faith and credit of the United States government.
Kind Regards,
Carol Roby, CEO

Member Solutions

*Delinquent Solutions:
  • COVID-19 2 Month Extension:
    Has COVID-19 affected you in any way? If you or anyone in your immediate home is experiencing any financial difficulties due to the COVID-19 Pandemic, you may be eligible for a two month extension on your loan without negatively impacting your credit. Please contact Ramona at 928-753-8000 ext. 212 or submit a request via email to ramonab1@frontier.com. You may also access a COVID-19 Extension form HERE. Once completed, please email it to ramonab1@frontier.com or FAX it to 928-753-3422. You may also mail it or bring it to the credit union located at 2890 Stockton Hill Road Kingman, AZ  86401. Please call to confirm receipt of extension form. This extension request must be reviewed and authorized prior to approval.
  • Emergency Skip Payment for MCFCU Visa Credit Cards:
    Call 928-753-8000 ext 212 for more information or email Ramona at ramonab1@frontier.com
*Limited time only. Assistance is subject to change at any time. Restrictions apply.

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Avoid COVID-19 Scams – Don’t be a victim of a scam!
Now more than ever, it is important that you remain vigilant to emails that purport to provide information regarding the recent outbreak.  These emails may be offering false information or may even request your information.  Whatever the case, it is important that you DO NOT CLICK on or interact with these emails, simply DELETE them. There are many different types of scams and fraud. Please do not fall victim to it. Visit the FTC website for more information click HERE.
Remember…
Mohave Community Federal Credit Union will NEVER contact
YOU to ask YOU for your personal or account information.

Federal Trade Commission

 

 


Lobby is Closed

Our lobby is closed until further notice. The drive through is open from Monday through thursday 8:30 am to 5 pm. And on Friday from 8 am to 6 pm.